Shipping & Returns


 At present, we are only able to offer 'shipping included' to addresses within the 48 contiguous United States. We are working towards having add'l destinations available on the website. For now, please contact us for a shipping quote if you are outside of this area.

  1. Unless otherwise specified we ship via USPS or UPS.  All Dream Cases & Rolls are shipped FEDEX. Please include your po box and street location when available.
  2. Products are combined where possible, although please note we cannot guarantee all products will ship from the same location.
  3. PLEASE NOTE: We ship as soon as we can following receipt of your order. Typically, with in 2 business days.  
    Dream Cases & Rolls drop ship from the factory.  The current expected shipping times are posted on the Dream category page.
  4. Please save the batting packaging especially for Hobbs products as we will need the label information if there is a question.  Cut out the label on the end of the bag and tuck it into the core tube when opening your batting rolls.


 We want you to be satisfied with the products your purchase from

  1. In the case of a product defect or a mistake by us we will cover the return postage and replacement.
  2. If you make a mistake in ordering that can't be corrected before shipping, then you will be responsible for the postage both ways if you wish to return the product.
  3. Products must be unused,unopened and returned in the original packaging.
  4. All product defects and/or errors must be reported to us within 10 days of the shipping date.
  5. Please email for a return authorization number before returning any products
    [email protected].



 You are welcome to cancel your on-line order BEFORE it is shipped.

  1. If you need to cancel please do so immediately, as we ship shortly following receipt of your order payment.
  2. If you need to cancel, please email us immediately at [email protected] or call 913-649-2704
  3. Include the date of your order, invoice number, product name(s) and total amount paid.
  4. Let us know how to contact you. i.e. telephone number, when is a good time



 Email: [email protected]

  • Send all inquires and questions to this email address
  • Tel: 1.913.649.2704
    Note: phones are not constantly monitored, if no answer please email.


Oh, I've ordered from you MANY times! But thank you! 
Any suggestions?
 Ship order the day you get it. 
But wait!! ..... You already do that!  
Offer free shipping. 
But wait!!! ..... You ALREADY do that!  
Offer batting at the best price of anyone I know.
But wait!!!.... YOU ALREADY DO that!  
Have regular sales and notify us in an email.
Wait! Wait! Wait!  YOU ALREADY DO THAT!!!!

You are already wonderful and we are so grateful you are
there to supply our batting needs! 

Robin 1/28/2022


WOW…. All the way across the country and I received my package in 2 days!  This is AMAZING!  Thank you!


Jackie Mann

I am so amazed at your customer service.  I listened to the batting lecture Wed evening, ordered Thursday morning & the box arrived today (Friday).  Can't beat that!
I will need to brag about your customer service to my friends
Thank you!!
Kim Sime   01/22/2022