Shipping & Returns


 At present, we are only able to offer 'shipping included' to addresses within the 48 contiguous United States. We are working towards having add'l destinations available on the website. For now, please contact us for a shipping quote if you are outside of this area.

  1. Unless otherwise specified we ship via USPS or UPS.  All Dream Cases & Rolls are shipped FEDEX. Please include your po box and street location when available.
  2. Products are combined where possible, although please note we cannot guarantee all products will ship from the same location.
  3. PLEASE NOTE: We ship as soon as we can following receipt of your order. Typically, with in 2 business days.  
    Dream Cases & Rolls drop ship from the factory.  The current expected shipping times are posted on the Dream category page.
  4. Please save the batting packaging especially for Hobbs products as we will need the label information if there is a question.  Cut out the label on the end of the bag and tuck it into the core tube when opening your batting rolls.


 We want you to be satisfied with the products your purchase from

  1. In the case of a product defect or a mistake by us we will cover the return postage and replacement.
  2. If you make a mistake in ordering that can't be corrected before shipping, then you will be responsible for the postage both ways if you wish to return the product.
  3. Products must be unused,unopened and returned in the original packaging.
  4. All product defects and/or errors must be reported to us within 10 days of the shipping date.
  5. Please email for a return authorization number before returning any products



 You are welcome to cancel your on-line order BEFORE it is shipped.

  1. If you need to cancel please do so immediately, as we ship shortly following receipt of your order payment.
  2. If you need to cancel, please email us immediately at or call 913-649-2704
  3. Include the date of your order, invoice number, product name(s) and total amount paid.
  4. Let us know how to contact you. i.e. telephone number, when is a good time




  • Send all inquires and questions to this email address
  • Tel: 1.913.649.2704
    Note: phones are not constantly monitored, if no answer please email.


I just wanted to say thank you for the amazing customer service! I ordered on Tuesday and my order arrived on Wednesday. That is crazy fast! My orders generally arrive quickly, but never this fast!
Thank you again -
Shari Fruechte  10/1/2021

Just wanted you to know that I  absolutely love them.  Quality product, great price and fast shipping! I will definitely look to order from you again.  Regards,
        Lanetta  Thompson



Just wanted to let you know order 12195 arrived this morning - Wow!! what service.  Thanks so much.


Linda Rutland 07/01/2021